Knowledge Centre

Employees

Starters

Onboarding employees with confidence.  From new starter checklists and P45s to tax codes and pensions. Onboarding employees with confidence   For further advice visit the Payroll Submission Guide page

New Job – Understand the cycle of employment

New Job? Your Guide to Getting Paid, Benefits & Leaving Your Role (UK) Landing your first job is exciting, but navigating payslips, pensions, and paperwork can be overwhelming. This guide is here to help! We'll break down everything new employees in the UK need to...

Pension Contributions and Pensionable Pay

What is classed as pensionable pay and how this would look on your payslip A pension contribution is the amount you pay into your pension each time you are paid. If you are an eligible or non-eligible jobholder, your employer will also make contributions into your...

Pension Tax Relief

When your employer is choosing which pension scheme best fits their employees, they'll need to consider the way that pension tax relief is administered. This is because tax relief can affect high and low tax payers in different ways. How will I benefit from tax...

Avoiding Pension Scams

Pension scams can take many forms, and usually they appear to be a legitimate investment opportunity. But pension scammers are clever, and know all the tricks to get you to hand over your savings. To avoid being caught out by a pension scam, remember these 4 tips to...

Pension Eligibility Explained

In the following article, we will explain the categories of workers for Automatic Enrolment purposes. These categories are: Eligible Jobholders Non-Eligible Jobholders Entitled Workers We will also discuss how these categories will affect your placement into your...

Pensions for Employees

Whether you are new to employment, or new to pensions, we have it covered with our pension guides, created specifically with employees in mind.   Understanding Workplace pensions and your AE letters Your pension eligibility explained Pension contributions...

Portal Help – Employee

A collection of self-help portal guides for employees If you need assistance to log-in to your employee portal or download documents, use our helpful guides below.  Now available in Italian, Spanish, Slovakian, Polish and Romanian. English Video Guide Downloading...

Flexible Working

Overview Flexible working is a tailored approach to work, accommodating employees' needs through options such as flexible start and finish times or remote work. All employees, not just parents and carers, have the legal right to request flexible working. Termed a...

Keeping in Touch Days

What are Keeping In Touch Days? During maternity or adoption leave, employees have the option to engage in up to 10 'keeping in touch' days, allowing them to stay connected with the workplace. Both the employee and employer must mutually agree on these days, and the...

Workplace Pensions Explained

Workplace Pensions Explained If you are someone who works under a contract of employment and receives money for the work you've carried out, then you are classified as a ‘worker'. This classification is important in determining, amongst other things, your eligibility...

Salary Sacrifice

Salary Sacrifice Overview A salary sacrifice arrangement involves an employee giving up part of their salary in exchange for a non-cash benefit. The employees gross salary is then reduced by the amount they agree to sacrifice. This arrangement creates savings for both...

Holiday

Almost all people classed as workers are legally entitled to 5.6 weeks paid holiday a year (known as statutory leave entitlement or annual leave). For a full-time worker (5 days per week) this equates to 28 days. This includes agency workers, workers with irregular...

P11D

Understanding what a P11D is - and our P11D service A P11D form is used by employers in the UK to report benefits in kind (BiKs) given to employees or directors that are not already included in their wages. P11D forms are issued annually. The P11D form is designed to...

National Minimum Wage

What is the National Minimum Wage? ​ How much is the National Minimum Wage? The minimum wage depends on your age and whether you’re an apprentice. You must be at least: school leaving age to get the National Minimum Wage. The age at which you leave school differs...

Contacting HMRC about Payroll

There are several ways to contact HMRC   Employer Helpline – 0300 200 3200 Outside UK: +44 151 268 0558 Fax: 03000 523 030 Opening times: HMRC phone line opening hours are: Monday to Friday: 8am to 6pm Closed weekends and bank holidays. Employee Helpline – 0845...